FAQ

Processing time is typically 24 hours for regular service. For express service, we can complete it within 4-6 hours. We will notify you in real-time via SMS.

Yes, we use environmentally friendly chemicals that do not cause skin irritation. All products we use have been tested and certified for safe use.

You can order through our website at www.kartikalaunder.com or via our mobile app available on Google Play Store and App Store. Be sure to fill in the details of your clothes and pickup time.

There are no additional fees for delivery within a 5 km radius from our location. For areas beyond this radius, delivery fees will be charged based on distance.

We are fully responsible for any damage that occurs during the washing process. If damage occurs, we will replace the clothes or provide compensation as agreed.

Yes, we accept special fabric items such as silk, satin, and others. We use special washing techniques to maintain the quality and beauty of the fabric.